Returns and Refunds Policy for Printable Wall Arts and Self-Care Journals
Welcome to SamanthaEdu! We appreciate your support for our printable wall arts and self-care journals. Please review our updated returns and refunds policy designed to ensure a positive shopping experience.
Return Eligibility:
- Our return and refund policy covers a 30-day period from the date of purchase. If 30 days have elapsed since your purchase, we regret to inform you that we cannot offer a full refund or exchange.
- To be eligible for a return, printable wall arts and self-care journals must be unused and in their original condition.
Downloadable Products:
- As printable wall arts fall under downloadable digital products, they are non-refundable once downloaded.
Return Process:
- To initiate a return, please provide proof of purchase or a receipt.
- Do not send the purchased items back to the manufacturer.
Partial Refunds: Partial refunds may be granted under the following circumstances:
- Journals with obvious signs of use.
- Items not in their original condition, damaged, or missing parts not due to our error.
- Items returned more than 30 days after delivery.
Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund via email.
- If approved, your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within a specified timeframe.
Late or Missing Refunds: If you haven’t received a refund, please follow these steps:
- Check your bank account.
- Contact your credit card company.
- Contact your bank.
If the issue persists, reach out to us at contact@samanthaedu.com.
Exchanges:
- We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item, please email us at contact@samanthaedu.com.
Need Help? For any questions related to refunds and returns, please contact us at contact@samanthaedu.com.
Thank you for choosing SamanthaEdu! We value your satisfaction.
