Shipping Policy
Digital Art:
- Instant Download: Upon confirmation of your payment, you will receive an instant download link via email. This link allows you to access your digital art file immediately.
- Print at Your Convenience: You have the flexibility to print the artwork at your leisure. Whether you opt to print it at home or use a professional printing service, the digital file is adaptable to various sizes to perfectly fit your space.
Physical Journals:
- Processing Time: Orders for physical journals are processed within 1-3 business days. This includes verifying your order, quality checks, and packaging.
- Shipping Methods and Delivery Time: We ship domestically only using USPS. The estimated delivery time varies depending on your location. Typically, domestic shipping takes approximately 3-5 business days.
- Shipping Costs: Shipping costs will be calculated based on the delivery location and will be displayed at checkout.
- Tracking Your Order: Once your order is dispatched, you will receive a tracking number by email, allowing you to track the shipment of your journal.
- Customs and Import Taxes: For international orders, buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
General Terms:
- Please ensure that your delivery address is correct when placing your order. We are not responsible for orders shipped to incorrect addresses provided by the buyer.
- In case of any issues with downloading digital art or receiving your physical journal, please contact us at contact@samanthaedu.com immediately for assistance.
Thank you for choosing us for your digital art, journals, and gifts. We are committed to ensuring a smooth and satisfying shopping experience.
